Compensation claim or better to pay for it yourself?
Do you have car damage? It seems logical to claim damages from your insurer. Yet it is not always wise to claim a loss. You will lose damage-free years and the insurance premium goes higher. In some cases it is therefore more economical to pay for the car damage yourself. When is it best to claim car damage and when not?
Damage usually costs you your claim-free years
Repair costs for car damage can be considerable. Even if you accidentally drive into a bollard while parking, the costs can be high, such as if the bumper needs to be dented out or if there is severe paint damage.
Car damage to your car caused by someone else is recovered by your insurer from the other party. This will not cost you any claim-free years. All damages that you claim yourself on your car insurance will cost you your claim-free years. When you accidentally drive into another car, the fault is attributed to you. As a result, the other party's damages are claimed on your car insurance policy.
This is how you determine whether your damage must pay yourself
In some cases, it may be better not to claim a small(er) damage on your car insurance policy. As mentioned before, for every claimed damage you lose 5 non-life years, regardless of the damage amount. Therefore, for small damages, with a low claim amount, it may be more advantageous to pay the damage yourself instead of claiming on your car insurance.
Often, the premium increase that occurs when you claim is higher than the total claim amount of a small loss.
1. You have so many claim-free years that falling back has no effect on your premium
Have you been driving claim-free for years? Then you have probably already accumulated many claim-free years. By claiming a damage, you fall back on the bonus-malus ladder, but if you are already at the top of the ladder, the discount remains the same with some insurers.
2. Repair costs are disproportionate to the premium increase
With a small damage, sometimes the damage amount is not very high. In that case, it is often wiser to pay for the damage yourself. In most cases, the premium increase that occurs when you claim the damage is higher than the repair costs.
3. Repair costs are very high
If the repair costs are thousands of dollars, sometimes it may be wiser to claim the damage from the insurer anyway. You can check the bonus-malus ladder yourself to see how much more premium you have to pay after the damage and compare this with the cost of the repair.
Claiming damages when the perpetrator is unknown
In some cases there is car damage, but the culprit is unknown. For example, you park your car to run an errand, and when you return, there appears to be a large dent in your door. The culprit is nowhere to be seen and didn't leave a bill. If the culprit is unknown, you have nowhere to claim the damage.
In such situations, you can appeal to the Motor Traffic Guarantee Fund. This fund compensates, among other things, car damage for which the perpetrator is unknown. One condition is that it must be established that the damage was caused by another motor vehicle. There is also an excess of €250 in the case of an unknown perpetrator.
Car damage and claim-free years
The amount of the premium for your car insurance depends heavily on your claim-free years. By driving claim-free, you build up claim-free years. One year of claim-free driving earns you one claim-free year.
Claim-free years entitle you to a discount on the premium. When claiming damages on your car insurance, you lose claim-free years. However, this is only the case with faulty damage. When the insurer can recover the paid damages from the other party, this has no consequences for your claim-free years and the amount of the premium.
In the year you claim damage, you don't build up a claim-free year, you lose 5 claim-free years. This can reduce your discount by tens of percent. This depends on your position on the bonus-malus ladder. Insurers determine your discount using the bonus-malus ladder. Each insurer has its own bonus-malus scheme, so there can be differences in discount between the different insurers.
The impact of damage on your premium
How much your premium drops varies by insurance company. This is because it depends on how much discount you get with your claim-free years. It also makes a lot of difference whether you have only a few claim-free years or more than 10. To give you an idea, we will take a random large insurer as an example. For the sake of clarity, we leave out fees and insurance tax.
Sample calculation
Your car is WA-casualty insured and you have accumulated 7 claim-free years. The insurer gives you a 64% discount on your premium. Assuming a basic premium of € 1,000, you will therefore pay € 360 in premium. You cause damage of € 650 to the other party's car. Should you claim this damage, or are you better off bearing the costs yourself?
Because of the damage, you fall back in discount to 40%. The next insurance year, your premium will then be €600, an increase of €240. Looking only at next year, it might make sense to claim the car damage. But the consequences go further.
In the next insurance year, without a claim, you would be entitled to a 72% discount. Because of the claim, the discount in the second year after the damage comes to 48%. Also in the second year you pay €240 extra in premium. If you look at this over 3 insurance years, the total premium increase is higher than the claim. So when you add it all up, in this case it is disadvantageous to claim the car damage from the insurer. This is because the consequences of a claimed car damage are felt for years to come.
In the earlier example, did you have your own car damage? Then things are different. Suppose you also had a damage of €650 yourself. The total claim expense would then be €1,300. In that case, of course, claiming the damage makes sense.
The benefit of no-claims protection
If you choose no-claim protection when you purchase insurance, you can claim one claim per year without affecting your car insurance discount. Attention! You do fall back in claim-free years. However, this does not affect the premium. Without no-claim protection you will pay more for your car insurance when you make a claim. When switching to another insurance company you can often take your claim-free years with you.
Frequently asked questions about whether or not to claim damages
Is it cheaper to claim damages or pay for them yourself?
It may be better not to claim small damages, because you lose 5 claim-free years with each claim. For low damage amounts, the premium increase after the claim may be higher than the damage itself, making it more advantageous to pay for the damage yourself.
How do I claim for car damage?
Contact your insurer or agent to report the claim. Fill out the European claim form, which you receive when you purchase your car insurance. Keep this form in your glove box so you always have it handy when you need it. Send the completed form to your insurer to claim the damage.
How can I claim damages from the other party?
Complete the claim form or claim app with the other party. Make a situation sketch and report the damage directly to your insurer. With All Risk insurance, the insurer will reimburse the damage and recover it from the other party.
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