What is the Roy Data registry?
The Roy Data register is the central database of Stichting EPS (Efficient Processes Schadeverzekeraars). You used to be able to prove claim-free years with a cancellation statement, but since September 1, 2007, an insurer puts your claim-free years in Roy Data. They only do this when the insurance is terminated. If you then take out a new car insurance policy, your new insurer will consult the Roy Data register to see how many claim-free years you have.
How long are claim-free years in the Roy Data registry?
During the term, your accrued claim-free years are fixed in the car insurance policy. When the insurance is terminated, the accrued claim-free years are released. The insurer then registers them in Roy Data. In this way, your new insurer can add the claim-free years to your policy. However, claim-free years do not remain valid indefinitely. After canceling your car insurance, your claim-free years are valid for 3 years with most insurers. This differs per insurer. With some insurers this is only 2 years, but with others again 4 or even 5 years. So always check when taking out your car insurance how long claim-free years are valid with your insurer. So you know how long your claim-free years remain in the Roy Data register.
Can I retrieve my data in the Roy Data registry?
Yes, even you as a policyholder can request your data in the Roy Data registry. Keep in mind that the data is not always current. Damage-free years are only put in Roy Data when your car insurance is terminated. If you still have a car insurance policy, the claim-free years you have accrued during that period are not yet registered. Is your insurance still running, but would you like to know your claim-free years? Then please contact your insurer.
You can access your data in the Roy Data register via the EPS website. You do this by means of the right of inspection form. Here you can enter your personal data. Then upload a copy of your proof of identity and send the form. After sending the form, it may take a while before you receive your claim-free years. In most cases this takes up to 28 days.
Data in register is not correct, now what?
Have you viewed your data in the Roy Data register, but suspect it is incorrect? Then you can contact the insurer that registered the claim-free years. The insurer can then adjust the incorrect claim-free years. There is no point in contacting Stichting EPS for this purpose. EPS cannot and may not adjust claim-free years. You should therefore always report incorrect data to the insurer in question.
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