What is the Roy Data system?

Roy Data system not always up to date

Keep in mind that the data in the Roy Data system is not always current. This is because claim-free years are only registered when an insurance policy is terminated. So the data is updated as soon as the insurance is stopped. If you still have car insurance, these claim-free years are not yet registered in Roy Data. It is therefore possible that you have accumulated more claim-free years in the meantime. Have you already claimed damage with your new car insurance policy? Then you have to hand in claim-free years and you will fall back on the bonus malus ladder.

How long will my data be in the Roy Data system?

Claims-free years are unfortunately not valid indefinitely. After canceling your car insurance, your claim-free years are valid for 3 years with most insurers. This differs per insurer. With some insurers this is only 2 years, but with others again 4 or even 5 years. So always check when taking out your car insurance how long claim-free years are valid with your insurer. So you know how long your claim-free years remain in the Roy Data system.

What should I do if my information in the system is incorrect?

You can access your data in the Roy Data system on the EPS Foundation website. There you will find the right of inspection form. Fill it in and send it digitally, together with a copy of your proof of identity. After sending the form, it may take some time before you receive your claim-free years. In most cases this takes a maximum of 28 days.

Sometimes it happens that the data is incorrect. This can occur, for example, if the insurer has recorded the wrong number of claim-free years. If you suspect an error, please contact the insurer concerned. There is no point in contacting Stichting EPS for this. This is because Stichting EPS cannot and may not adjust claim-free years.