Financial Advice Through Tolkcontact Teletolk

Are you deaf or hard of hearing? Even so, you’ll want to be able to seek financial advice on your own. That’s why you can also reach our staff through Tolkcontact Teletolk. You can choose whether you want to communicate via sign language, text, or speech.

How does it work?

You can choose to make a call through Tolkcontact Teletolk. You can then choose between a phone call with an interpreter or a phone call with a text mediator. If you choose to call with an interpreter, you can sign what you want to say. The certified Dutch Sign Language interpreter will convey this to the person you’re calling. When that person responds, the interpreter will sign their words for you in Dutch Sign Language.

If you choose to make a call using a text interpreter, type what you want to say. The Tolkcontact Teletolk staff member will read this aloud to the person you’re calling. You can also speak yourself. The hearing person will respond, and the Tolkcontact Teletolk staff member will convert their spoken words back into text for you.

Safe and Reliable

All calls made through Tolkcontact Teletolk are confidential. Staff members are bound by a duty of confidentiality and may not disclose any information about the calls. This means your call is in safe hands. The staff member translates or interprets the conversation but does not add anything to its content. During some phone calls, personal and confidential information is exchanged. With Tolkcontact Teletolk, you can ask for and provide all the information that you would exchange without the assistance of an interpreter.