Frequently Asked Questions
Do you have a question? Then take a look at our frequently asked questions first. Below are the most frequently asked questions per product.
Can't figure it out? Then contact us via Chat, WhatsApp or Messenger.
Claim-free years
- How can I retrieve my claim-free years?
- What are claim-free years?
- What exactly about claim-free years?
- How can I request claim free years?
- Can claim-free years be transferred?
- I have negative claim-free years, now what?
- I have been driving claim-free for 15 years but only 5 claim-free years, how is that possible?
- What are the consequences of negative claim-free years?
- What about private leasing and accrued claim-free years?
- When do claim-free years expire?
- How can I prove my claim-free years?
- What is an expungement statement?
- What exactly about transferring accrued claim-free years?
- What is the validity period of an expulsion notice?
- What is a no-claims protector?
- Can I redeem negative claim-free years?
More frequently asked questions about premium
Options premium pay
We like to make paying your premium as easy as possible for you. That's why insurers offer various payment methods:
- Automatic direct debit
You authorize the insurance company to automatically debit the premium from your account. Simple, because that way you can't forget to pay the premium. - E-mail with iDEAL
With some insurers, it is possible to pay the premium via iDEAL. - Acceptgiro
With some insurers, it is still possible to pay by giro transfer.
Insurance Application
- What do I need to purchase insurance?
- Can I get insurance if I have a criminal record?
- Can I purchase insurance on weekends?
- Can I get car insurance without a driver's license?
- Can I take out insurance again after default?
- Can I put the car insurance in my partner's name?
- My insurance is denied, now what?
- Car insurance in parent's name a good idea?
- I bought a new car: how to transfer my current car insurance policy
- What coverages can you choose when buying car insurance?
- Which motor vehicles are subject to compulsory insurance?
- Is there a maximum age for car insurance?
- How does non-payment affect my insurance?
- How can I get temporary car insurance?
- Why do young people pay more for car insurance?
Car
- What exactly about claim-free years?
- When do claim-free years expire?
- What coverages can you choose when buying car insurance?
- Will damage to my car without an offender be reimbursed?
- What do I need to purchase auto insurance?
- Is it possible to insure a car on Saturday?
- More questions about car insurance
Engine
- What does motorcycle insurance cost
- How do I insure my motorcycle against theft?
- What is WA coverage?
- Is wearing motorcycle clothing mandatory?
- What about claim-free years?
- What security requirements must an engine meet?
- What should you pay attention to when importing a motorcycle?
- How do I find a motorcycle insurance policy that suits me?
- More questions about motorcycle insurance
Moped
- How does entering a moped work?
- Will my moped insurance pay my claim?
- Someone else is riding my moped. Is he insured?
- Can I get moped insurance without a driver's license?
- Does cheap moped insurance offer more limited coverage?
- Does comparing moped insurance premiums make sense?
- How can I save on moped insurance?
- More questions about moped insurance
Scooter
- How can I calculate scooter insurance?
- What about claim-free years
- Is my scooter insured if my son or daughter rides it?
- What should I do in case of damage?
- What additional coverages are available?
- What should you look for when buying scooter insurance?
- What does scooter insurance premium depend on?
- Can I insure my scooter without a driver's license?
- More questions about scooter insurance
RV
- Do I need a green card when I go abroad?
- Am I required to have seat belts in an RV?
- What coverage does WA limited hull insurance provide?
- What additional coverages are available?
- What exactly does WA motorhome insurance entail?
- What factors determine the amount of the premium?
- What is no-fault passenger insurance?
- How do I find out the original catalog value of my motorhome?
- More questions about motorhome insurance
Oldtimer
- How do I take out vintage car insurance?
- What should I look for when buying vintage car insurance?
- What can I use my vintage car for according to insurance?
- When is a car a vintage car?
- What does vintage car insurance premium depend on?
- How can I purchase vintage car insurance?
- How can I suspend a vintage car?
- What does All-risk vintage car insurance cover?
- More about vintage car insurance
Opstal
- What does buildings insurance cover?
- Do I need buildings insurance for my rental property?
- What does all-risk building insurance cover?
- What is the risk of underinsurance?
- How can I purchase building insurance?
- Are lightning strikes covered by homeowners insurance?
- Is burglary covered under building insurance?
- What happens if you are underinsured?
- More questions on buildings insurance
Contents
- What is contents insurance?
- What does an contents value meter entail?
- What do I need to know about fire insurance for my home?
- What about the deductible with contents insurance?
- How can I save on contents insurance?
- What is the cost of contents insurance?
- Can I purchase contents insurance online?
- How can I calculate the premium for contents insurance?
- More questions about home contents insurance
Liability
- What is personal liability insurance (AVP)?
- How do I compare liability insurance policies?
- What should I look for when purchasing liability insurance?
- Is liability insurance necessary?
- Until what age are my children co-insured?
- What is the cost of liability insurance?
- Are pets also covered under my liability insurance?
- What is the deductible in case of damage?
- More questions about liability insurance
Mobility scooter
- What are the rules for driving a mobility scooter?
- What should I look for when buying mobility scooter insurance?
- What coverages are available for my mobility scooter insurance?
- How do you take out mobility scooter insurance?
- What do I need to purchase mobility scooter insurance?
- Is mobility scooter insurance required?
- What to do if your mobility scooter is damaged?
- What does mobility scooter insurance cost?
- Do I accrue claim-free years with my mobility scooter insurance?
Frequently asked questions about payment methods
At Alpina, you can purchase insurance directly online from various insurance companies. Depending on your choice, you have several payment methods.
Options premium pay
We like to make paying your premium as easy as possible for you. That's why insurers offer various payment methods:
- Automatic debit
You authorize the insurance company to automatically debit the premium from your account. Simple, because that way you can't forget to pay the premium. - E-mail with iDEAL
With some insurers, it is possible to pay the premium via iDEAL. - Acceptgiro
With some insurers, it is still possible to pay by giro transfer.
Boat
- 8 tips to prevent theft of your boat or outboard motor
- Getting boat insurance: what should I look out for?
- Do I need a boating license for my boat?
- How best to winterize my boat
- How mandatory is boat insurance really?
- Taking the boat trailer on vacation: what should I pay attention to?
- What does WA + full hull boat insurance cover?
- What does WA boat insurance cover?
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Questions? Contact us if you want to know more.
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